“Wait behind the line. One at a time,” the security guard cautions as my teenage daughter and I approach the check in for airport security. She is still a minor and does not yet have a driver’s license, so she is by my side as I step up to show my ID. “We are together,” I state loudly, my shoulders tense and my chin raised. The guard’s eyes dart from me to my daughter, his face shifting from … [Read more...]
Understanding the “Other” in Us
January 26, 2017 by Cindy Rivka Marshall
Filed Under: Diversity, Empathy, Facilitation, Listening, Personal Stories, Story, Understanding Tagged With: Differences, empathy
Listening Across Differences
November 16, 2016 by Cindy Rivka Marshall
“Try to be present and listen respectfully, with an open mind,” I suggest. I facilitate personal story sharing in schools and organizations with the aim of building understanding across human differences. I frame the session with guidelines, and by setting the intention of listening. “This is a time to listen to personal stories, to try to understand the reality of some members of your … [Read more...]
Filed Under: Appreciations, Communication Tools, Diversity, Facilitation, Personal Stories, Response Technique, Story Tagged With: empathy, group facilitation, listening skills, offering appreciations, personal storytelling